The questions worth asking, how to read a quotation line by line, and the warning signs that are easy to miss until the day itself.

Most people book catering two or three times in their entire life. A wedding, perhaps a housewarming, perhaps one large birthday. You are being asked to spend a significant amount of money on a service you have no practice at buying, for an event that cannot be repeated if it goes wrong.
That asymmetry is the whole problem. The caterer has done this four hundred times. You have done it once. This guide is an attempt to close some of that gap — what to ask, what a quotation is actually telling you, and which answers should make you keep looking.
It is written by a caterer, so read it with that in mind. We have tried to make it the guide we would want a member of our own family to read before booking anyone, including us.
The single most useful thing you can do before you contact anybody is to write down five facts: the date, the venue, the guest count, the kind of occasion, and roughly what you can spend per head.
People often arrive at a caterer with a list of dishes instead. That is starting at the wrong end. The occasion determines what the menu has to carry, and a good caterer will build from the occasion outward. A wedding spread, a puja bhog and an office lunch are three unrelated problems that happen to involve rice.
A Bengali wedding menu leads with fish and meat and treats the sweet course as generous by obligation. A Durga Puja bhog cannot contain onion, garlic, fish, meat or egg — not as a preference but as a rule of the occasion. A corporate lunch needs a vegetarian main that stands on its own and food that holds at a counter through a staggered lunch hour. A Griha Pravesh needs the traditional sequence kept whole even at twenty guests.
If you describe the event properly, a competent caterer can propose a menu that is already correct before you have edited a single dish. If you hand over a dish list, you will get exactly that list, correct or not.
You do not need forty questions. You need about eight, and you need to listen to the shape of the answers as much as the content.
This is the fastest way to find out whether you are talking to a Bengali kitchen or a general caterer with a Bengali page on the website.
Bengaluru is four hundred kilometres from the coast and has no river worth the name. Bhetki, rohu, katla and prawn are all workable here; ilish is seasonal, flown in, and expensive. A kitchen that answers “fresh fish, sir” is not answering. A kitchen that says “bhetki for the paturi because it holds its shape, rohu for the jhol, and ilish only in season and priced separately” has told you a great deal in one sentence.
Ask for a proposed menu rather than a price list. If what comes back is the same spread with your event name typed at the top, you have learned something. Our own event-wise menus exist because a wedding and a puja need different structures, not different labels on the same one.
Bengali cooking has a deep vegetarian repertoire — the whole niramish tradition — and it is far more interesting than the single paneer dish that usually gets bolted onto the end of a menu. Dhokar dalna, chhanar dalna, shukto, echorer dalna.
Give the caterer a real number rather than “some vegetarians”. A vague answer produces a token dish. A firm number of twenty produces a proper vegetarian line, and the whole menu improves.
Some dishes survive volume. Many do not. A delicate paturi, a fish fry at its best, anything that must be eaten the moment it leaves the pan — these are different propositions at eight hundred than at eighty.
A caterer who promises the entire restaurant repertoire to a banquet hall is either inexperienced or planning to compromise on the day without telling you. The better answer is a shorter list of dishes that hold well, cooked properly.
Covered in detail below, because this is where most disputes start.
Ask for a headcount of service staff and a timeline. “We will manage” is not a plan. At a two-hundred-guest event the difference between six servers and twelve is the difference between a served meal and a queue.
Guest counts always move. Ask how late you can revise, in both directions, and what that costs. A caterer who has thought about this will have a clear answer. One who has not will improvise it later, at your expense.
The answer should be yes, with sensible conditions. More on this below.

Two quotations can differ by forty per cent per head and describe the same food. The difference is almost always in what is included.
Per-plate pricing is the norm and it is the easier number to compare, but it only means something alongside a guest count and a menu. A per-plate figure with no menu attached is a marketing number.
Where you have a fixed total budget instead, say so in those terms and let the caterer build to it. It is a more honest conversation than being quoted per plate and discovering the total at the end. Our own quotation form asks for budget as a range and as either a total or a per-plate figure for exactly this reason.
Get these on paper. Not because anyone is being dishonest, but because assumption is where catering goes wrong, and both sides make them.
There are broadly four ways the food can reach your guests, and the gap between them is significant:
Decide which one you want before comparing prices, or you will compare two quotations that are not describing the same evening. You can see how we break these down on the catering services page.
Ask for one, and treat it as a real test rather than a free lunch.
A few things worth knowing. Tasting portions are cooked in small quantities by the best person in the kitchen; the event is cooked in large quantities by a team. That gap is normal, but a good caterer will tell you about it unprompted and explain how they manage it.
Taste the things that are hard, not the things that are easy. Anyone can make a decent chicken curry. Ask for shukto, for a dal, for whichever fish preparation you are considering, and for one sweet. The bitter course and the dal will tell you more about a Bengali kitchen than the showpiece dish.
Order the dish you are least excited about. That is the one that tells you what the kitchen is like on an ordinary Tuesday.
Cooking for eight hundred is not cooking for eighty with bigger pots. Heat behaves differently, holding time becomes the main constraint, and dishes that depend on being served immediately quietly degrade.
This is why community catering at scale so often drifts towards generic banquet food with Bengali names. The honest solution is selection: choose dishes that are good and that also hold, and let the menu be shorter. Every dish on our own kitchen list is recorded with whether it holds at volume and whether it has to be served the moment it leaves the pan, so the spread at eight hundred is recognisably the same spread we would serve at eighty.
If you are catering a community event or a puja, our piece on which dishes suit which occasion goes through this course by course.
Most catering problems are not cooking problems. They are logistics problems that arrive at the table disguised as cooking problems. Rice that sat too long, fried food that went soft, a service line that formed a bottleneck at the second counter — none of these begin in a recipe.
Before you sign anything, walk the venue with the caterer, or at minimum send photographs and ask specific questions. In Bengaluru the venue types divide roughly into four, and each one behaves differently.
Usually the easiest. Most have a working kitchen block, water, drainage and a service corridor, and the staff have seen a hundred events. Ask what the hall provides and what it charges extra for: gas, water, cleaning, waste removal, and whether the kitchen is genuinely available from the previous evening or only from six in the morning. That single answer changes what a caterer can cook fresh and what they have to bring in.
The most common venue for a griha pravesh, a birthday or an annaprashan in Bengaluru, and the most frequently underestimated. Clubhouse rules are usually strict about open flame, about which lift the staff may use, about noise after a certain hour and about when everything must be cleared. Many do not allow cooking on the premises at all. Ask the association for the written rules rather than relying on what a neighbour remembers, and give them to the caterer before the menu is finalised. A vendor who plans around a no-flame clubhouse will build a menu of dishes that transport well; one who finds out on the morning will improvise, and improvisation at a party is how you get lukewarm food.
Many do not permit outside catering, and those that do usually charge a royalty for it. That charge is real money and belongs in your comparison of quotations. Confirm it in writing from the venue, not from the caterer, because the caterer is not the one who will enforce it.
Lovely for small numbers and genuinely hard past about sixty guests. The constraints are electrical load, water access, a place to wash up and somewhere to put waste. For an intimate dinner at home, home-style Bengali catering works beautifully; for anything larger, a nearby hall is almost always the better decision, and a caterer who tells you so is doing you a favour rather than losing a sale.
None of this is glamorous. All of it decides whether the food that reaches your guests is the food you tasted.
Plenty of catering in Bengaluru is still arranged over the phone and confirmed on WhatsApp. That is not automatically a problem — a WhatsApp message is a written record — but it becomes one when the only record is a number and a date. What you want, in writing, is short and specific.
The confirmed guest count and the date by which it can still be revised. The per-plate rate, or the total, and exactly what it includes. The menu, dish by dish. Service style. Staff numbers. Arrival and service timings. What is excluded. The advance paid and the balance schedule. And the cancellation terms.
An advance of twenty to thirty per cent at booking is normal and reasonable; it holds your date against other enquiries and funds procurement. Be more careful about full payment demanded well before the event. A schedule that runs advance at booking, a further instalment when the final count is confirmed, and the balance on or immediately after the event day is fair to both sides. Ask for a receipt or an invoice for each payment. If a vendor is unwilling to invoice, that tells you something about how the rest of the arrangement will be run.
Every caterer needs a cut-off, usually three to seven days before the event, after which the count is billed whether or not the guests arrive. Ask what happens in both directions: if twenty fewer come, are you billed for the confirmed number (usually yes), and if thirty more arrive unannounced, can the kitchen absorb it and at what rate? A caterer who has an honest answer to the second question — typically a small buffer, beyond which quality suffers — is more trustworthy than one who promises that any number is fine.
Nobody books catering imagining they will cancel, which is exactly why the terms go unread. Ask how much of the advance is refundable and at what notice, and whether the date can be moved instead of cancelled. After the last few years most established caterers have a reasonable postponement policy; it is worth knowing yours before you need it.

Some of these are minor on their own. Two or three together are usually a pattern.
Ingredient costs are roughly the same for everybody. Bhetki, prawns, good mustard oil, chhena made the same morning — none of these have a secret cheap source. A rate well below the market for the same menu is being funded somewhere: smaller portions, a cheaper fish substituted for the one named, fewer staff, or a shortfall that appears as an extra bill afterwards. Ask directly what makes the price possible. A straight answer (a simpler menu, a leaner service style, an off-season date) is fine. A vague one is not.
In Bengali catering this is the single most useful test. “Fish curry” on a quotation is not a dish, it is a category. Bhetki, rohu, katla, ilish and pabda are different ingredients at different prices, and a caterer who will not commit to one in writing is keeping the option to substitute. The same applies to prawns: size matters and should be stated.
A kitchen you cannot locate is a kitchen you cannot hold accountable. Ask where the food is cooked. Ask whether you may see it. Any caterer operating properly has an FSSAI registration and a licence number that appears on their invoices; it is reasonable to ask for it, and unremarkable to be given it.
A caterer who agrees to every request without a single constraint is either very experienced or not listening. Genuine expertise sounds like mild resistance: this dish will not hold for a two-hour service, that combination is too heavy in May, three hundred plates in that clubhouse kitchen is optimistic. Resistance of that kind is the most reliable indicator that someone has actually run the event you are describing.
On the day of your event, the person you have been speaking to will be busy. Ask who will be physically present at the venue and who to call if that person is unreachable. A vendor with a team has an answer.
For a wedding or a large reception in Bengaluru, work backwards from the date.
Three to six months out. Shortlist. Wedding season here runs heavily from November to February and again around the spring muhurats, and the better Bengali caterers in Bengaluru are booked months ahead for those weekends. If your date falls in that window, start earlier than feels necessary.
Two to three months out. Tasting, venue walk-through, menu drafted around the season and the service constraints, quotation compared line by line. Book, and pay the advance.
One month out. Menu locked. Special requirements confirmed — vegetarian counts, niramish cooking without onion and garlic where the occasion calls for it, allergies, any dish an elder in the family expects to see. These are easier to build in now than to add later.
One week out. Final headcount. Timings confirmed with the venue and the caterer together, not separately. Confirm who is on site.
The day before. Nothing. If you are making decisions the day before, something earlier in this list was skipped.
For a smaller event — an annaprashan, a birthday, a housewarming for forty — compress this to about six weeks. The order does not change.
Most of the advice around choosing caterers focuses on the menu, because the menu is the pleasant part. But a menu is a list of intentions. What you are actually buying is a kitchen’s judgement: which fish to buy on a Tuesday morning in April, when to stop frying because the service line has backed up, whether to send out the mishti doi now or in twenty minutes.
You cannot inspect judgement directly. You can only read it indirectly — in whether a caterer asks about your venue before quoting a price, whether they name the fish, whether they tell you that a dish will not hold, whether their quotation adds up when you read it line by line. Those signals are unglamorous and they are reliable.
Bengali food travelled to Bengaluru with the people who cook it, and it has settled here properly: there is real depth in the city now, from home kitchens taking twenty orders a week to full-service Bengali wedding catering in Bangalore for several hundred guests. That range is good news. It also means the work of choosing sits with you, and the questions above are how you do it.
If you would like to see how we answer them — what is on the menu, what a plate actually costs, who cooks it — our menus and packages are published in full, our catering services are set out occasion by occasion, and you can start an enquiry with your date and guest count whenever you are ready. If you are still working out what the occasion calls for, read our guide to Bengali food for every occasion first, or the story of how Bengali food arrived in this city.
It depends on the menu, the fish, the service style and the guest count rather than on a single rate. The indicative bands published on our menu pages are a starting point; a firm number should always come from a written quotation against a named menu.
Three to six months for a wedding or a large reception, particularly for dates between November and February. About six weeks is usually enough for an annaprashan, a birthday or a housewarming.
Yes, and it is normal to be charged for it or to have the cost adjusted against your booking. Taste the dishes that are difficult rather than the showpieces: the shukto, the dal, the plain fish curry.
The confirmed guest count and revision cut-off, the per-plate rate or total, the menu dish by dish with the fish named, the service style, staff numbers, timings, what is excluded, the payment schedule and the cancellation terms.
A quotation far below everyone else for the same menu, unwillingness to name the fish in writing, no traceable kitchen address or FSSAI number, agreement to every request without a single constraint, and a single point of contact who will be unreachable on the day.
BongKnot caters Bengali and North Indian food across Bengaluru, from a seven-guest dinner to a wedding. Send us the date and the guest count.